If you no longer require your goods you can return them for a refund. Full information is available in our Terms and Condition.
If you wish to return items that you have purchased please notify us within 28 days of delivery, by email, telephone or post. Once you have notified us you have 14 days to return the items.
All items must be returned in the same or similar packaging to ensure that items are not damaged in transit. It is your responsibility to ensure items are returned in the same condition, they were delivered to you. Your refund may be affected if any returned items are in less than satisfactory condition.
We also advise that you return items using a tracked service; we cannot be held responsible for any returned items that are lost or delayed in transit.
Once we have received your returned item, we will process your refund within 3 – 5 working days.
Please make all returns to:
Optimum Brasses Ltd
Unit 1 Upstairs