Returns2017-10-23T09:52:03+00:00

If you no longer require your goods you can return them for a refund.  Full information is available in our Terms and Condition.

If you wish to return the items that you purchased please notify us within 28 days of delivery via email, fax or in writing. PLEASE NOTE: We do not accept a telephone call as acknowledgment of a return.

Once you have notified us you have 14 days to return the items.

All items must be packaged in the same or similar packaging making sure that the items inside will not be damaged as this could affect your refund.

We also advise that you return these items using a tracked service.  We cannot be held responsible for any items lost in the post, or delayed by inferior delivery.

Please make all returns to:

Optimum Brasses Ltd
Returns
Unit 1 Upstairs
Global Park
Bampton
Devon, U.K.
EX16 9NG

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